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Responsible Gaming — haji app's Promise

Gaming is entertainment, not addiction. haji app always wants you to play in good health, within your limits, and with enjoyment.

Your well-being is our top priority
24/7
Support Services
5+
Protection Tools
18+
Age Restriction Is Mandatory
100%
Voluntary Self-Exclusion
Important Notice: Gaming is for entertainment only. If you feel it is affecting other areas of your life, take a break and reach out to our support team.

Haji app believes online gaming is only truly enjoyable when it is controlled, mindful, and responsible. We are more than just a gaming platform — we want every user to play in a healthy state of mind and maintain balance with the other responsibilities in their life.

Responsible gaming means being in control — knowing how much time and money to spend, and when to stop. haji app provides a range of tools and services to make those decisions easier, so gaming never becomes a problem.

We recognize that for some people, gaming can develop into an addiction. That's why haji app has built an environment from the ground up where users can set their own limits. On this page, you'll learn how to use haji app responsibly and where to find help if you need it.

What healthy gaming habits look like

Responsible gaming isn't about restrictions — it's about the right mindset. Players on haji app who maintain healthy gaming habits treat it as a form of entertainment, not a source of income or the only way to relieve stress.

Signs of a healthy gamer:

  • A daily budget is set in advance and consistently followed
  • Losses are accepted gracefully, without chasing them with more bets out of frustration or anger
  • Gaming is kept separate from time with family, friends, and work
  • I play purely for fun, without expecting to win
  • Takes regular breaks and spends time on other hobbies
  • I never bet with borrowed money or household funds

If you agree with every point above, you are already on the path to responsible gaming. haji app wants to give you the right tools to keep those habits going.

Please Note: Gaming isn't gambling when you know your limits and stick to them. Every game on haji app is designed purely for entertainment.

Warning Signs of Problematic Gaming

It's not always easy to notice when gaming shifts from a habit to an addiction. haji app wants you to stay aware. If you notice any of the signs below, it's time to take a break.

Time-Related
  • Playing for hours on end, losing track of time
  • Spending far more time gaming than originally planned
  • Losing sleep and staying up late to play
Finance-Related
  • Spending beyond your budget
  • Chasing losses by placing more bets to win back money
  • Gambling with borrowed money or funds taken from others
Relationship-Related
  • Spending less time with family and friends
  • Hiding or being secretive about gaming
  • Ignoring concerns raised by loved ones
Mental State
  • Feeling restless or irritable when not gaming
  • Excessive anger or frustration after a loss
  • Unable to enjoy anything outside of gaming
If two or more of the above signs apply to you, please take the self-assessment below and seek help if needed.
Self-Assessment Quiz
Check off any of the statements below that apply to you.
I often spend more time or money gaming than I planned to.
I place more bets to try to win back money I've lost.
My gaming is causing problems in my relationships with family or friends.
I feel restless or irritable when I'm not gaming.
I have taken out a loan or borrowed money from someone to fund my gaming.
I hide or lie to my family about my gaming.
✅ Based on your answers, it looks like you are currently playing responsibly. Keep it up — and make sure to check in with yourself regularly.
⚠️ Your responses show some warning signs. Take a break and reach out to our support team. Asking for help is a sign of strength.

Haji app's Responsible Gaming Tools

Haji app has developed multiple tools to help users set their own gaming limits. These tools are completely free and available to use at any time.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the specified period ends.

Session Timer

Decide in advance how long you'll play each session. You'll receive an automatic alert when your time is up.

Break Mode (Cool Down)

Pause your account for anywhere between 1 day and 6 weeks. You will not be able to log in during this period.

Self-Exclusion

To stop gaming for an extended period, lock your account for anywhere between 6 months and 5 years.

Loss Limit

Your session will automatically end if your losses exceed a set amount.

Promotional Messages Off

Turn off bonus offers and promotional notifications if you no longer wish to receive them.

How to activate the tools: Log in to your haji app account and go to "Account Settings" → "Responsible Gaming". All tools are available in one place there.

How to Set Up Self-Exclusion

Self-Exclusion lets you voluntarily suspend your access to haji app for a set period of time. It's not a punishment — it's a courageous act of self-care.

  • 1
    Log In to Your Account Log in to your account on the haji app website or app.
  • 2
    Go to Settings Click the profile icon in the top-right corner and go to "Account Settings".
  • 3
    Select a Responsible Gaming Option Find the "Self-Exclusion" option under the "Responsible Gaming" tab.
  • 4
    Set a Duration Choose from 6 months, 1 year, 3 years, or 5 years — whichever you need.
  • 5
    Confirm Once confirmed via OTP verification, your account will be locked immediately.
Once self-exclusion is active, your account cannot be reopened under any circumstances. This decision is final and remains in effect for the duration you selected. Contact support@hajiapp.net for assistance.

Minor Protection

Haji app strictly prohibits use by anyone under the age of 18. Age verification is mandatory at registration. We believe protecting children and young people is our greatest responsibility.

Advice for Parents:

  • Use parental control software on your device (e.g., Net Nanny, Qustodio).
  • Keep your haji app password away from your children.
  • Keep adult site blocking enabled in your browser.
  • Have an open conversation with your child about the risks of online gaming.

If you suspect a minor is using haji app, contact us immediately at support@hajiapp.net. We will take prompt action.

Frequently Asked Questions (FAQ)

Yes. Any balance remaining in your account before self-exclusion is activated can be withdrawn. Complete the withdrawal before your account is locked, or get in touch with our support team.

Under our responsible gaming policy, deposit limit reductions take effect immediately. However, increasing a limit comes with a 7-day waiting period. This delay is intentional — to prevent impulsive decisions from leading to higher spending.

Break Mode is short-term — ranging from 1 day to 6 weeks. Once it ends, you can return to your account as normal. Self-Exclusion is long-term — from 6 months up to 5 years — and your account cannot be reactivated before the period is over.

Start by having a compassionate conversation with them. Rather than placing blame, let them know that seeking help is not a weakness. You can also contact haji app's support team at support@hajiapp.net. If needed, encourage them to seek professional mental health support.

Setting limits or activating Break Mode will not affect your bonuses or promotions. However, while self-exclusion is active your account is fully locked, so no benefits will be accessible during that period.
Our Commitment

Why haji app believes in responsible gaming

Our platform is more than just a place to play — it's a safe environment where you're always in control.

International-Standard Protection

Haji app adheres to international responsible gaming standards. Our systems are audited regularly to ensure user protection at all times.

Complete control in your own hands

Time, money, and sessions — it's all in your hands. haji app's tools let you take control of your experience at any time.

24/7 Bangla Support

Day or night, our Bangla-speaking support team is always here for you. Don't keep your struggles to yourself — we're ready to help.

Gaming History Review

View a detailed report of your gaming history, deposits, and withdrawals. Understand your own patterns and make informed decisions.

Licensed Platform

Haji app operates under a valid license and follows regulatory guidelines. The safety and protection of our users is our top priority.

Mental Health Awareness

We believe that a healthy mind leads to healthy entertainment. That's why haji app is committed to raising awareness around mental health.

🛡️

Play Responsibly, Stay Happy

Join haji app and enjoy world-class entertainment in a safe gaming environment.

Register Now Log In

18+ | Play Responsibly | For Entertainment Purposes Only

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